Shipping policy

Shipping Policy

Order Processing Time

We process orders as quickly as possible. Processing times vary depending on the product and fulfillment partner.

Order processing: 1–3 business days (excluding weekends and holidays)
Once an order ships, you’ll receive a confirmation email with tracking information when available.

Because we work with multiple fulfillment partners, items in the same order may ship separately and arrive at different times.

Shipping Methods & Rates

Shipping rates and delivery estimates are calculated at checkout based on:

Your location
The products in your order
The fulfillment partner shipping your item

Some products ship directly from our warehouse, while others ship from trusted third-party partners.

Dropshipped Products

Some products are fulfilled via dropshipping and ship directly from our manufacturing or distribution partners.

Shipping times for dropshipped items typically range from 5–14 business days, depending on the product and destination.
International orders may experience longer transit times due to customs or carrier delays.
Shipping costs are displayed at checkout and may vary by product.

Shopify Collective Products

Some products sold on our site are fulfilled through Shopify Collective, meaning they ship directly from the brand or manufacturer you’re purchasing from.

Shipping rates and delivery timelines for these items are set by the supplier and shown at checkout.
The supplier is responsible for packing, shipping, and providing tracking information.
If your order includes products from multiple suppliers, shipping charges may be split and items may arrive separately.

Combined Orders & Multiple Shipments

If your order includes a mix of:

Dropshipped products
Shopify Collective products
In-stock items

You may receive multiple shipments, each with its own tracking number and delivery timeline.

International Shipping

We currently ship to select international destinations.

International shipping rates are calculated at checkout.
Customers are responsible for any customs duties, taxes, or import fees required by their country.
We are not responsible for delays caused by customs processing.

Delays & Carrier Issues

While we work with reliable shipping partners, delays can occasionally occur due to:

Carrier issues
Weather conditions
Customs inspections
High order volume during peak seasons

We appreciate your patience and will assist however possible if issues arise.

Incorrect Address or Delivery Issues

Please ensure your shipping address is entered correctly at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.
If a package is returned due to an address error, additional shipping charges may apply.